Cancellation Policy

  1. Amount once paid through the payment gateway shall not be refunded other than in the
    following circumstances:
    • Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer’s
    account being debited with excess amount in a single transaction due to technical error. In such
    cases, excess amount excluding Payment Gateway charges would be refunded to the Customer.
    • Due to technical error, payment being charged on the Customer’s Card/Bank Account but the
    enrolment for the examination is unsuccessful. Customer would be provided with the enrolment
    by NISM at no extra cost. However, if in such cases, Customer wishes to seek refund of the
    amount, he/she would be refunded net the amount, after deduction of Payment Gateway
    charges or any other charges.
  2. The Customer will have to make an application for refund along with the transaction number
    and original payment receipt if any generated at the time of making payments.
  3. The application in the prescribed format should be sent to medandmedpharma@gmail.com
  4. The application will be processed manually and after verification, if the claim is found valid, the
    amount received in excess will be refunded by NISM through electronic mode in favor of the
    applicant and confirmation sent to the mailing address given in the online registration form,
    within a period of 15 calendar days on receipt of such claim. It will take 3-21 days for the money.
    to show in your bank account depending on your bank’s policy.
  5. Company assumes no responsibility and shall incur no liability if it is unable to affect any
    Payment Instruction(s) on the Payment Date owing to any one or more of the following
    circumstances:
    a. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid and
    delayed.
    b. If the Payment Account has insufficient funds/limits to cover for the amount as mentioned
    in the Payment Instruction(s)
    c. If the funds available in the Payment Account are under any encumbrance or charge.
    d. If your Bank or the NCC refuses or delays honoring the Payment Instruction(s)
    e. Circumstances beyond the control of Company (including, but not limited to, fire, flood,
    natural disasters, bank strikes, power failure, systems failure like computer or telephone
    lines breakdown due to an unforeseeable cause or interference from an outside force)
    f. In case the payment is not effected for any reason, you will be intimated about the failed
    payment by an e-mail